Welcome to Unlimited Gig! Follow this simple guide to create your account and start booking services in minutes.

📱 How to Get Unlimited Gig

Choose the platform that works best for you:

💻 Website

• 🌐 Visit: www.unlimitedgig.com
• 📱 Device: Works on all computers, tablets, and mobile browsers
• ✅ Best for: Booking on desktop, managing account details
• 🔄 Sync: Your account syncs across all devices

📲 Mobile App – iOS

• 🍎 Download: Available on Apple App Store
• 📦 Size: [Size to be added] MB
• ✅ Requires: iOS [Version to be added] or later
• ⭐ Features: Push notifications, location services, offline access
• 🔗 Link: [App Store link to be added]

📲 Mobile App – Android

• 🤖 Download: Available on Google Play Store
• 📦 Size: [Size to be added] MB
• ✅ Requires: Android [Version to be added] or later
• ⭐ Features: Push notifications, location services, offline access
• 🔗 Link: [Google Play link to be added]

💡 Tip: The mobile app provides the best experience with notifications, location features, and faster performance.

📋 Step-by-Step Sign-Up Guide

Step 1️⃣: Visit Website or Download App

Start your Unlimited Gig journey:

On Website:

• 🌐 Go to www.unlimitedgig.com
• 📱 Desktop, tablet, or mobile browser works
• 🔐 Website is secure and encrypted

On Mobile App:

• 🍎 iPhone: Search "Unlimited Gig" in App Store, tap Get
• 🤖 Android: Search "Unlimited Gig" in Google Play, tap Install
• ⏳ Wait for download to complete
• 🚀 Open the app

Time needed: 2–5 minutes

Step 2️⃣: Click "Sign Up" & Choose Your Login Method

Create your account quickly with your preferred method:

Choose Your Sign-Up Option:

📧 Email Sign-Up (Traditional)

Most common and straightforward option:

1. 📧 Tap "Sign Up with Email"
2. 📝 Enter your details:
   • First Name
   • Last Name
   • Email Address (must be valid and unique)
   • Phone Number (will be verified next)
   • Date of Birth (must be 18+)
   • Secure Password
3. ✅ Click "Create Account"

Email Password Requirements:

• 🔒 Minimum 8 characters
• 🔤 Mix of uppercase and lowercase letters
• 🔢 At least one number
• 🔣 Optional but recommended: Include a symbol (!@#$%)
• 🚫 Don't use birthdate or simple patterns (123456, password)
• 📝 Write it down safely or use password manager
• ⚠️ Never share your password with anyone

🔐 Social Media Sign-Up (Quick & Easy)

Sign up instantly using your existing social account:

Google Login:

1. 🔵 Tap "Sign Up with Google"
2. 🗝️ Select your Google account
3. ✅ Grant permissions (name, email, profile picture)
4. 🎉 Account created instantly!

Facebook Login:

1. 🔵 Tap "Sign Up with Facebook"
2. 🗝️ Select your Facebook account
3. ✅ Grant permissions (name, email, profile picture)
4. 🎉 Account created instantly!

Apple Sign-Up (iOS only):

1. 🍎 Tap "Sign Up with Apple"
2. 🗝️ Authenticate with Face ID, Touch ID, or password
3. ✅ Grant permissions as prompted
4. 🎉 Account created instantly!

Benefits of Social Login:

• ⚡ Faster than entering details manually
• 🔒 Secure and encrypted
• 🎯 Auto-fills your name and profile picture
• 📱 One-click access on future logins
• 🚫 We don't post to your social accounts

What we access from social login:

• ✅ Name and profile picture
• ✅ Email address
• 🚫 We never access your passwords
• 🚫 We never post on your behalf
• 🚫 We only use what's necessary

Time needed (Email): 3–5 minutes
Time needed (Social): 1–2 minutes

Step 3️⃣: Verify Your Email & Phone Number

Secure your account with verification:

Email Verification:

1. 📧 Check your inbox for verification email (from Unlimited Gig)
2. 🔗 Click the "Verify Email" link in the email
3. ✅ Email is now confirmed
4. 💬 If no email received, check spam folder or request new email

What if I don't see the email?

• 📧 Check spam/junk folder
• ⏱️ Wait a few minutes (may be delayed)
• 🔄 Click "Resend Email" in the app
• 💬 Contact support if still missing

Phone Number Verification:

1. 📱 You'll receive an SMS with a verification code
2. 📝 Enter the 6-digit code in the app
3. ✅ Phone is now confirmed
4. 🔐 Your account is now secure

What if I don't receive the SMS?

• ⏱️ Wait a few minutes for SMS to arrive
• 🔄 Click "Resend Code" to get a new code
• 📞 Try a different phone number if available
• 💬 Contact support for help

Why we verify:

• 🔒 Protects your account from unauthorized access
• 📧 Ensures we can contact you if needed
• ✅ Meets security standards
• 🛡️ Prevents fraud and fake accounts

Time needed: 5–10 minutes

Step 4️⃣: Set Your Location

Get personalized service recommendations:

How to set your location:

1. 📍 Tap the Location field in setup
2. 🗺️ Allow app permission to access location (or enter manually)
3. 📝 Enter your city, postcode, or address
4. ✅ Confirm location is correct
5. ➡️ Click Save/Continue

Why location matters:

• 🎯 Find professionals near you
• ⏱️ Get accurate travel time estimates
• 💰 See location-specific pricing
• 🚗 Professionals can find you more easily
• 📍 Get neighborhood recommendations

Privacy note:

• 🔒 Your location is private
• 📱 You control when location is shared
• 🚫 We never sell location data
• ⚙️ You can update location anytime

Location options:

• 📍 Precise location: GPS (if you allow access)
• 🗺️ Manual entry: Enter address or postcode
• 🏙️ City-level: Use city name for more privacy
• 🔄 Multiple locations: Add home, work, other addresses

Time needed: 1–2 minutes

Step 5️⃣: Complete Your Profile

Enhance service matches and build credibility:

Why complete your profile:

• ⭐ Better service recommendations
• 💬 Professionals can understand your needs
• 🎯 Faster, more accurate bookings
• 📈 Build trust and credibility
• 🏆 Higher chance of professional accepting booking

Profile information to add:

Add a Profile Photo:

1. 📸 Tap "Add Photo" or camera icon
2. 📷 Take a photo or upload from gallery
3. ✏️ Crop to show your face clearly
4. ✅ Confirm and save

Profile photo tips:

• 😊 Clear face photo (no sunglasses or filters)
• 📷 Good lighting (natural light best)
• 👥 Only you in the photo (no group pictures)
• 👕 Smart casual clothing
• ✅ Recent photo (within last year)

Write Your Bio (Optional but recommended):

1. 📝 Tap "About You" section
2. 💬 Write a brief description (2–3 sentences)
3. 📋 Include: who you are, what you need, relevant info
4. ✅ Save

Bio ideas:

• "Professional looking for regular cleaning services"
• "Busy professional needing flexible assistance"
• "Home owner with handyman projects"
• "Student seeking affordable tech support"

Set Service Preferences:

1. ⭐ Select service categories you're interested in
2. 🎯 Choose from: Cleaning, Handyman, Tutoring, etc.
3. 💰 Set budget range if applicable
4. ✅ Save preferences

Add Availability (Optional):

1. 📅 Go to "Availability" section
2. 🕐 Set when you typically need services
3. 📱 Add preferred times/days
4. ✅ Save

Add Special Requests (Optional):

1. 📝 Include any specific needs
2. 🚫 Note any restrictions (allergies, pets, etc.)
3. 💬 Add communication preferences
4. ✅ Save

Save Your Payment Methods (Recommended):

Adding payment methods makes booking faster and easier:

1. 💳 Go to Settings → Payment Methods
2. ➕ Click "Add Payment Method"
3. 💰 Choose payment type:
   • Credit/Debit Card (Visa, Mastercard, Amex)
   • Apple Pay (iOS)
   • Google Pay (Android)
4. 📝 Enter card details (secure encryption)
5. ✅ Save as default (optional)

Payment method benefits:

• ⚡ One-click checkout on bookings
• 🔒 Secure storage (PCI compliant)
• 📊 View transaction history
• 🔄 Easy refunds to original card
• 💾 Multiple cards supported

Security note:

• 🔐 We never store full card numbers
• ✅ All payments encrypted (HTTPS)
• 🛡️ Fraud protection included
• 📱 You control which card is used

Time needed: 5–10 minutes (depending on detail)

🆔 Identity Verification (For Customers)

To ensure trust and safety on our platform, we may ask you to verify your identity:

When Do You Need to Verify?

You may be asked to verify your identity when:

• 🏠 Making your first booking
• 💳 Setting up certain payment methods
• 📊 Reaching booking value thresholds
• 🚨 Security review on account
• 🔄 After account recovery/password reset

Optional but recommended: Verify early to unlock full features.

What Verification Requires

Government-Issued ID:

• 🛂 Passport and Visa
• 🚗 Driver's License
• 🏛️ National ID Card
• 💳 Residence Permit

What we check:

• ✅ Your name matches profile
• ✅ Date of birth verification
• ✅ ID is current/valid
• ✅ Face matches profile photo

How to Verify

1. 📸 Go to Settings → Verification
2. ➕ Click "Verify Identity"
3. 📷 Take clear photo of ID (both sides)
4. 🤳 Photo ID may require selfie
5. ⏳ Submit for review (takes 1–24 hours)
6. ✅ Notification when verified

Photo tips:

• ✅ Clear, well-lit photos
• ✅ All text legible
• ✅ Both sides of ID visible
• ✅ Face clearly visible (for photo IDs)
• ✅ Document not expired

Why Verification Matters

• 🛡️ Protects you and professionals
• ✅ Builds trust in community
• 📈 May unlock premium features
• 💰 Enables higher booking amounts
• 🎯 Faster professional responses

Your privacy: Your ID information is secure and only used for verification.

Time needed: 5 minutes upload + 1–24 hours processing

✅ Your Account is Ready!

Congratulations! You've successfully set up your Unlimited Gig account. Here's what's next:

🎉 What You Can Do Now

• 🔍 Browse professionals — Search by service, location, or ratings
• ⭐ View reviews — See what other customers think
• 💬 Message professionals — Ask questions before booking
• 📅 Make your first booking — Schedule a service
• 💳 Add payment methods — Save cards for easy checkout
• 🔔 Enable notifications — Get updates on bookings

🛠️ Account Settings to Explore

💡 First Steps

1. 📍 Set up multiple locations — Home, work, other addresses
2. 💳 Add a payment method — Save a card for faster booking
3. 🔔 Enable notifications — Don't miss important updates
4. ⭐ Browse services — Explore what's available near you
5. 👤 View professional profiles — Read reviews and ratings

🚀 Ready to Book?

Your account is now complete! You can:

• 🔍 Search for services — Use filters to find what you need
• 📍 Browse by location — Find professionals near you
• ⭐ Check ratings — Read reviews from other customers
• 💬 Send inquiries — Message professionals before booking
• 📅 Schedule immediately — Book available time slots
• 💰 Secure payment — Pay through app safely

Proceed to: Browse Services or Search for Professionals

⏱️ Setup Timeline

Express setup: Using social login and skipping optional profile details = ready in under 10 minutes!

Note: Identity verification is optional initially but may be requested for certain bookings or features.

❓ Frequently Asked Questions

Q: Do I need to create an account?
A: Yes, you need an account to book services. It takes 15–30 minutes to set up.

Q: Can I sign up without a phone number?
A: Email and date of birth are required. Phone is required for verification and safety.

Q: Can I change my email or phone number later?
A: Yes. Go to Settings → Account Details to update either.

Q: What if I forget my password?
A: Click "Forgot Password" on login screen. You'll receive a reset link via email.

Q: Can I delete my account?
A: Yes. Go to Settings → Account → Delete Account. Note: Some data may be retained per legal requirements.

Q: Is my personal information safe?
A: Yes. We use encryption, secure servers, and follow GDPR standards. See Privacy Policy for details.

Q: Can I have multiple accounts?
A: No. Multiple accounts violate our Terms of Service and may result in suspension.

Q: What payment methods can I use?
A: Credit cards (Visa, Mastercard, Amex), debit cards, Apple Pay, Google Pay, and Unlimited Gig credits.

Q: Why do you need my date of birth?
A: To verify you're 18 or older. This is required for account safety and legal compliance.

Q: Can I change my location after setup?
A: Yes. Update anytime in Settings → Location. You can add multiple locations.

Q: Do I need to complete my profile to book?
A: No, but we strongly recommend it. Complete profiles get better professional matches.

Q: Can I sign up with social media (Google, Facebook, Apple)?
A: Yes! Social login is faster and more convenient. We only access your name, email, and profile picture. We never access your passwords or post on your behalf.

Q: Is social login as secure as email signup?
A: Yes, it's equally secure. Social login uses OAuth (industry-standard security). We never see or store your social media passwords.

Q: Can I change from social login to email password login?
A: Yes. Go to Settings → Account → Security to add a password and switch login methods.

Q: Do I need to verify my identity as a customer?
A: Identity verification is optional but may be requested for certain bookings, payment methods, or security reviews. It helps build trust and enables more features.

Q: What ID can I use for identity verification?
A: Government-issued ID such as passport, driver's license, national ID card, or residence permit.

Q: Is my ID information private?
A: Yes. Your ID is used only for verification and stored securely. We never share it with professionals or third parties.

Q: How long does identity verification take?
A: Most verifications complete within 1–24 hours. Some may take up to 48 hours.

Q: What if my identity verification is rejected?
A: We'll contact you explaining why. Common reasons: unclear photos, expired ID, or name mismatch. You can resubmit with corrected documents.

Q: Do saved payment methods make my account less secure?
A: No. Payment methods are encrypted and stored securely. We use industry-standard PCI compliance. You can remove any saved card anytime.

🛟 Need Help During Setup?

Common Issues & Solutions

Email not arriving?

• ✅ Check spam/junk folder
• ✅ Wait a few minutes
• ✅ Click "Resend Email"
• ✅ Check email spelling is correct

SMS code not arriving?

• ✅ Wait a few minutes
• ✅ Check you entered phone number correctly
• ✅ Click "Resend Code"
• ✅ Try a different phone if available

App won't install?

• ✅ Check device storage (at least 100MB free)
• ✅ Check iOS/Android version meets requirements
• ✅ Restart device and try again
• ✅ Update iOS/Android system

Location won't set?

• ✅ Check location permission is allowed in app
• ✅ Try entering address manually instead
• ✅ Restart app and try again

Password too weak?

• ✅ Use at least 8 characters
• ✅ Mix uppercase and lowercase letters
• ✅ Include numbers
• ✅ Include symbols (!@#$%)

Get Help

Live chat: 💬 In-app Help button (2–5 min response)
Email: 📧 support@unlimitedgig.com (24 hour response)
Phone: ☎️ Monday–Friday 9 AM–5 PM (UK time)

🔐 Security Tips for New Users

Once your account is set up, keep it secure:

Protect Your Account

• 🔐 Strong password — Use unique, complex passwords
• 🚫 Don't share — Never share login details
• 📱 Secure device — Keep phone/computer updated
• ✅ Enable 2FA — Add extra security layer (optional but recommended)
• 🔔 Monitor activity — Check login history regularly

Safe Browsing

• 🔒 Use HTTPS — Always use https:// for website
• 📱 Download app correctly — Only from official App/Play Store
• 🚫 Avoid public WiFi — For payments, use private WiFi
• 🔍 Verify communications — Check emails come from Unlimited Gig

Payment Safety

• 💳 Verified site only — Book through app/website only
• 🚫 Never pay outside app — Don't give cash or transfer money
• 📊 Monitor charges — Check your statements
• 🔔 Report issues — Contact support for suspicious activity

🎯 Next Steps

Now that you're set up, here's what to do:

1. 📍 Explore your area — See what services are available nearby
2. ⭐ Read reviews — Find highly-rated professionals
3. 💬 Ask questions — Message professionals before booking
4. 📅 Make your first booking — Schedule your first service
5. 💳 Save payment method — For faster future bookings
6. 🔔 Check notifications — Stay updated on bookings

🌟 Welcome to Unlimited Gig!

You're now part of a community of thousands of users and professionals. Enjoy finding trusted services in your area!

Questions? Contact us anytime at support@unlimitedgig.com

Happy booking! 🚀

Last Updated: April 2026