Zero cost to get started:
You only pay when you book a service.
You're only charged when you make a booking:
Step 1: You Book a Service
Step 2: Funds Held Securely
Step 3: Service is Completed
When you make a booking, you'll see an itemized breakdown:
| Item | What It Covers | Example |
|---|---|---|
| Professional's Rate | Their time and labor | Β£50 (hourly) or Β£80 (fixed) |
| Duration | Hours booked | 2 hours |
| Subtotal | Professional's total charge | Β£100 |
| Platform Support Fee | 10% of subtotal | Β£10 |
| VAT | 20% VAT on support fee* | Β£2 |
| TOTAL | Full amount charged | Β£112 |
Your breakdown is completely transparent:
Example 1: 1-Hour Cleaning
Example 2: Fixed-Price Handyman Job
Example 3: Dog Walking (30 minutes)
Your 10% support fee pays for:
This is a fair price for comprehensive protection and service.
When you sign up for the first time:
Example: Using Your Β£5 Bonus
Booking details:
With your Β£5 credit:
The Β£5 credit is automatically applied β no code to enter, no hoops to jump through.
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Automatically applied β When you book, it's deducted from your total
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First booking only β Applied to your very first service
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No minimum spend β Works on any booking amount
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No expiration β Use it whenever you want
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Can't combine β Can't stack with other offers
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No refund β Unused portion isn't refunded
Example: If your first booking is Β£3, your Β£5 credit covers it and you have Β£2 remaining (some platforms allow rollover, check your account).
Strategic tips:
Q: When do I get my Β£5 credit?
A: Immediately after you sign up and verify your email/phone.
Q: Can I use it on every booking?
A: No, just your first booking. After that, standard pricing applies.
Q: What if my first booking costs less than Β£5?
A: The credit applies to what you owe. Unused portion depends on your account (check Terms).
Q: Can I gift my credit to someone else?
A: No, credits are personal to your account. They can't be transferred.
Q: Does the bonus work with other promotions?
A: Bonus can't be combined with other offers. We apply the best benefit for you.
Q: What if I don't use my bonus on my first booking?
A: It remains in your account for future bookings (check expiration policy).
Q: Is there any catch?
A: No catch. It's our way to help you try the platform risk-free.
All major payment methods:
For faster future bookings:
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Save multiple cards
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Choose default card
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Remove cards anytime
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Secure storage (PCI compliant)
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Control which card is used
Clear about what's free:
| Item | Cost |
|---|---|
| App download | FREE |
| Account creation | FREE |
| Profile setup | FREE |
| Browsing services | FREE |
| Viewing professionals | FREE |
| Reading reviews | FREE |
| Messaging professionals | FREE |
| Requesting quotes | FREE |
| Cancelling (within policy) | FREE |
| Customer support | FREE |
| Subscription fees | N/A |
| Membership fees | NEVER |
| Credit card required to sign up | NOT NEEDED |
Your payment information is completely safe:
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Safe and secure
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Never shared with professionals
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Only used for booking payments
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Encrypted end-to-end
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Deleted if you remove the card
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Your control always
Cancellations:
Service issues:
Full details: See Cancellation & Refund Policy article
Our costs compared:
| Service Type | Typical Unlimited Gig | Why We're Fair |
|---|---|---|
| Cleaning | Β£20β50/hour + 10% fee | Professional rates + modest fee |
| Handyman | Β£30β60/hour + 10% fee | Verified professionals, quality guaranteed |
| Dog Walking | Β£10β20/walk + 10% fee | Fully insured, DBS-checked walkers |
| Childcare | Β£15β25/hour + 10% fee | Fully vetted professionals, safe platform |
Our 10% platform fee is:
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Use your Β£5 new user bonus β Free credit on first booking
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Book off-peak β Some professionals offer lower rates for off-peak times
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Book longer β Hourly rates often better value for multiple hours
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Regular bookings β Negotiate packages for recurring services
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Choose newer professionals β Often competitive pricing while building reputation
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Read reviews carefully β Best value = quality + reasonable price
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Request quotes β Ask professionals about their availability and rates
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Bundle services β One professional doing multiple tasks may offer better rates
We're completely transparent about costs:
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Professional's rate upfront
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Duration and time breakdown
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Platform support fee (always 10%)
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VAT clearly shown (if applicable)
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Total amount due
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No hidden charges
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Full breakdown before confirming
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Itemized receipt emailed to you
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Transaction history in your account
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Invoice available for download
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Spending summary
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Refund records (if applicable)
Q: Is there a subscription fee?
A: No. There are zero subscription fees on Unlimited Gig. You only pay per booking.
Q: Why is there a 10% platform fee?
A: It covers safety systems, verification, 24/7 support, dispute resolution, and payment processing. It's fair value for comprehensive protection.
Q: Can I negotiate the platform fee?
A: No, the 10% platform fee is standard for all users. It's set to ensure quality and safety.
Q: Are there any hidden charges?
A: Absolutely not. You see the complete breakdown before confirming. What you see is what you pay.
Q: When do I get charged?
A: When you confirm your booking. Payment appears on your card immediately, but funds are held in escrow until you confirm completion.
Q: Can the price change after I book?
A: No. The price is locked in at booking. It won't change unless you modify the booking (date, time, duration).
Q: How much is the new user bonus?
A: Β£5 credit, automatically applied to your first booking.
Q: Do I need a code for the bonus?
A: No code needed. It's automatically credited when you sign up.
Q: When is the bonus applied?
A: Automatically deducted from your first booking total.
Q: What if my first booking costs less than Β£5?
A: The bonus covers what you owe. Check your account terms for unused balance policies.
Q: Can I use the bonus on multiple bookings?
A: No, it applies to your first booking only.
Q: Is there an expiration date on my bonus?
A: Check your account or Terms of Service for expiration policies.
Q: Can I use my bonus if I cancel?
A: If you cancel before using the bonus, it remains available for future bookings.
Q: Do I need a credit card to sign up?
A: No credit card needed to create your account. You only provide payment info when booking.
Q: What payment methods do you accept?
A: Credit cards, debit cards, Apple Pay, Google Pay, and account credits.
Q: Is it safe to save my card?
A: Yes, completely safe. We use PCI-compliant encryption and never store full card numbers.
Q: Can I use multiple payment methods?
A: Yes, you can save multiple cards and choose which to use at checkout.
Q: What if my card is declined?
A: You'll be notified and can update your payment method or use a different card.
Q: How do I get a refund?
A: Refunds depend on when you cancel. See Cancellation & Refund Policy for details. You can also dispute completed bookings if there are issues.
Q: When do refunds appear in my account?
A: Card refunds: 5β7 business days. Account credits: Immediately.
Q: Can I get a refund if I change my mind?
A: Depends on timing and cancellation policy. Early cancellations get full refunds. Late cancellations incur fees.
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Transparent pricing β No surprises
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Verified professionals β DBS-checked, insured
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Quality guarantee β Dispute resolution available
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Safety systems β Complete protection
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24/7 support β Always there for you
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New user bonus β Β£5 credit to try us
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Fair rates β Professionals paid well, customers charged fairly
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Peace of mind β Escrow system protects your money
You get what you pay for β quality, safety, and reliability.
Everything you need to get started:
Zero cost to explore and only pay when you book.
Download Unlimited Gig now and get your Β£5 bonus automatically!
No credit card required, no subscription, completely free to explore.
See what you can book today. π
Last Updated: April 2026