Payments are processed securely via trusted payment gateways. Accepted methods include credit/debit cards, Google Pay, and Apple Pay.
Payments are made upfront to confirm bookings, but funds are held securely until the task is completed.
Service Fee (5%): Charged to the customer based on the service cost.
Platform Support Fee (10%): Covers operational costs, including provider verification and customer support.
VAT: Applied where legally required.
Example:
Service Cost: £50
Service Fee (5%): £2.50
Platform Support Fee (10%): £5.00
VAT (20% on fees): £1.50
Total: £59.00
Cancellations made within 24 hours of the scheduled service may incur a fee.
Refunds are processed within 5–7 business days for eligible cancellations.